At Filion, accountability is about ownership and initiative. This means that when a team member says they will do something, they follow through and get it done. It’s recognizing that other team members are dependent on the results of your work. It’s about open, proactive communication to keep team members informed of the status of your commitments because it has a direct impact on their ability to achieve their own commitments.
We are committed to doing the right thing — not just as a matter of marketing or positioning, but as an uncompromising stance embodied by our words and actions. Our reputation is of the upmost importance. We are quick to acknowledge our mistakes and strive to use each one as a learning situation.
The successful exploitation of new ideas is crucial to a Filion being able to improve our processes, bring improved services to market, increase our efficiency and, improve our profitability. We are determined to be innovative: questioning accepted best practices, creating new ideas, offering new approaches, and never resting on our laurels.
We believe that effective teamwork is the secret behind meaningful growth and success. Our team member are clear about team goals and individual objectives, so that individual efforts can be aligned to team efforts. We know from experience that we can achieve much more collectively than any of us could individually.
Excellence is more than just another buzz phrase. It underpins our strategy for growth. We endeavor to be the best at what we do, and to set high individual and corporate standards.